Ace33 Privacy Policy
Information We Collect
We collect user information including account registration details such as name, email address, and phone number; device and browser information for a responsive experience; financial transaction data in Malaysian Ringgit (MYR); cookies data to understand browsing habits and platform usage; and user activity data to help us improve our services.
How We Use Your Information
This information is used to manage user accounts, process transactions securely, provide customer support, and improve our products and services. It also helps us personalise promotions and ensure the best possible experience on ace33.
Cookies & Tracking
We use cookies to store user preferences and track site usage. This helps us surface relevant content and make navigation smoother. Users can adjust their cookie settings through their browser at any time.
Data Storage & Security
Ace33 employs the latest cybersecurity measures — including SSL encryption and other security protocols — to protect user data from unauthorised access or breaches. Data is retained for as long as required under Malaysian law before being securely deleted.
Sharing Information with Third Parties
We do not share your personal information with third parties except where necessary — such as processing payment transactions, complying with legal obligations, or with your explicit consent. All our partners are required to uphold strict data security standards.
User Rights
Users can access, correct, or delete their personal information by contacting ace33 support. We are committed to handling user requests promptly and protecting your privacy at every step.
Changes to the Privacy Policy
Ace33 reserves the right to update this Privacy Policy from time to time to improve data protection and ensure compliance with applicable laws. We encourage users to review this page periodically to stay informed of any changes.
Data Security & Contact Support
Keeping your information secure is our top priority. For any questions or concerns regarding privacy and data security, please reach out to the ace33 support team — we're always here to help — at our official email address: [email protected]